For my January 2013 post, I have written a synopsis of the varied tasks undertaken by mediators. Here they are, in A to Z order:
Jump into jams
Tackle troublesome issues
Yearn for yields
Zero in on zones of agreement
Can you think of any others I've missed? Please let me know, I had a lot of fun coming up with these examples.
If you have any questions about this post or about alternative dispute resolution in general, feel free to contact me at email@example.com.